Order questions

Most orders are processed within 1-3 business days. After a label is
created you will receive tracking information via email. If you are
unable to locate the email check your spam folder.

We ship from our Woods Cross, Utah facility.

Most orders are processed within 1-3 business days. Once shipped you will receive tracking information.

The average delivery times are 2-10 business days within the United States.

Due to orders being processed quickly, there is no guarantee of cancellation. However, please email us at noah@ironhawksafe.com as soon as possible and we will try to accommodate your needs.

Iron Hawk is 100% committed to serving our customers with the best product quality and customer service. Iron Hawk offers a 30-day money back guarantee. The refund will include the purchase price and original shipping and handling charges if applicable.

If you need to return an Iron Hawk Safe product within the 30-day return policy please file a return using the Contact Form.

Important, if you are past 30-days from purchase date, you will be unable to complete a return.

Additional fees may apply when returning an item. This is determined by Iron Hawk at the time of a return request and reason for return.

Shipping questions

Most orders are processed within 1-3 business days. After a shipping label is created you will receive tracking information via your email you provided at checkout. If you are unable to locate the email, please check your email spam folder or contact us via contact form.

Most orders are processed within 1-3 business days. After your item has shipped, average delivery times are 2-10 business days within the United States.

For items in stock, orders placed prior to 3:00pm MST usually ship the next business day. Please be aware that some orders may be delayed by order processing or other issues. Once the order is processed the shipping time is dependent on the shipping method that has been selected. Once shipped you will receive tracking information via email.

We ship from our Woods Cross, Utah facility.

Product Questions

Our products are designed in the USA and made in China.

Unless otherwise stated on each individual item listed on the website, all safes and sizes are in stock.

We have both fire rated and non-fire rated safes in our product lineup. For safes that are fire rated, fire ratings range from 30 mins up to 90 minutes at 1400 degrees. 

Our safes have a lifetime guarantee. In the case of burglary, fire, or flooding we will replace or fix your safe at no cost to you.